Simply sux, unacceptable downtime, no customer service and they advertise themselves as a free host but they are not, they overcharge u for the domain name, then charge u for upgrades you even didn't ask for, and good luck getting back ur $$$$. Totally Fraud. BEWARE
Tony Bell
25 Aug 2006 06:35:45 PDT
I've been using Doteasy's free service (the free bits are free, it's the extras you pay for) for almost five years with no serious problems... until today. They have disappeared - not only can I not get to my websites or e-mail but 'doteasy.com' seems to have faded into cyberspace. Anyone know whats happening?
Moonlightflower
25 Aug 2006 10:21:40 PDT
I called the phone number listed for doteasy and got a voice prompt that stated they do not do phone support and directed me to their website which we know can NOT be accessed. I have 2 websites on their server which constitute literally hundreds of pages and images. A friend of mine signed on this week and uploaded her first page as of Thursday morning, August 24, 2006. Yet as of Thursday night August 24, 2006, doteasy can not be accessed for any of the pages in their own site. How can we complain? I emailed to the email address above using my personal email address since I can NOT log on to my doteasy email accounts.
Montana Candy
25 Aug 2006 16:17:14 PDT
I have been using doteasy.com for over a year with no problems and great customer support. I just sent an email to doteasy.com.au asking if they are associated with doteasy in Canada and could they give me information. I manage over 20 sites and I am getting a little frantic. I will try the above address as well. If I hear anything I will post.
Biker Trash
5 Nov 2006 03:13:32 PST
Doteasy is the pits. I have been going around and around with them for over a week now and am getting nowhere. MY PHP message board is going to constant blank screens or getting INTERNAL SERVER ERROR messages. I had the people at Invision Power Board diagnose the problem. The conclusion? Their server is very low on memory and cannot run the script because of it. I contacted them over two weeks ago and their only recommendation was to reinstall the scripts. I not only did that but had the experts at Invision do it for me. SAME PROBLEM. I sent them a message being they have no phone support telling them what the problem was and have been met with silence for 4 days now. Avoit this hosting company. OH and FYI I am paying for their supposed premium service.
Dallas Designer
30 Nov 2006 13:19:58 PST
I came across doteasy.com and liked that their hosting is free and the charge for the site each year or 2 years is nominal. I have never had any downtime with my site, and I don't have a problem accessing my email ever. I am not sure about the problems the guys above me have had, but I have to say for a free hosting provider, they are not bad; if you need lots of email accounts, lots of space for content you might consider another source.
Darryl
10 Dec 2006 20:49:47 PST
Doteasy stinks. I highly recommend that you stear clear of them. The customer service is slow and the service is not reliable. They are based in Cananda. The Better Business Bureau of B.C. even states that they have an unsatisfactory record. Check it out yourself.
Diana Kansman
14 Dec 2006 14:18:30 PST
URGENT! We have been unable to receive e-mail all day. Please review and advise. Like everyone else, we are desperately trying to collect monies by end of year and most of my customers communicate via email. Please review and advise. 786-295-2625
Chicago designer
5 Feb 2007 09:16:18 PST
I have used Doteasy for years with absolutely no problems at all, until about the time that folks above begin noting problems, late last summer. I'm at the point that I'll be transferring all domains elsewhere.
My issues are thte same as above: email. Every single day I get email errors when my Eudora is checking it, including cool things like, 'Connection refused.' That's what you like to see, no? ;-) I also send out emails that never get there, and people reference notes they've sent me that I never receive. Their currently crappy 'support' tells me that if I pay, rather than use the overpriced domain registration ($25 / year, if paying per single year or a single transfer) to pay for my 'free' hosting, the servers *may* be better. No guarantee though. Hence, my currently switching. Based on reviews, I think I'm going to try bluehost, they claim to allow up to 6 domains to be hosted on one account, which I may try.
Doteasy
6 Feb 2007 11:28:28 PST
Doteasy does has contact channels.
You can contact us through one of the following
1) Online contact us form
2) Live Chat
3) Phone
You can also use our peer to peer support forum to get other helps
Our forum is located at http://forum.doteasy.com
LSmith
12 Feb 2007 18:50:24 PST
This is the worst experience I have ever had on the web. Our 501C3 NON-PROFIT CHARITY was ripped off by these animals.$466. because of a dispute over the exchange rate which they trick you into. I asked for a dipute, And we were correct, our bank recharged the correct amounts to them . Then they locked our accounts and would not turn them back on unless we were to pay an extra $125 re-activation fee plus a $25 bank fee for each of our three accounts. Extortionist. I hope I can get the word out. They never returned our money and we did not have the extra $200 to get things reactivated...So they have our money, and we have Nothing. Thanks dotsleazy !
KingKoopa
27 Feb 2007 14:36:56 PST
Doteasy is the best deal on the Internet - $0 web hosting with no banners/ads/popups!
Their customer service is now a LOT better since the comments below! Inbound call center, and triple the staff for faster service.
Doteasy chooses to charge US $25.00 for a 1-year domain name registration instead of decieving customers by losing money on the domain name and charging more for hosting!
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Clare
11 Mar 2007 15:15:50 PDT
I have been trying to get Doteasy to release my domain to my new registrar since the 22nd February when I entered the correct authorization code (it is now the 11th March). I would advise anyone who is with them to allow at least two months to avoid any transfer problems. My business website and e-mails are now down and I have had to contact them numerous times. I have not been able to activate the DNS transfer either.They are now stating it may be another five days and as they are not open over the weekend, this translates in reality to seven days! I transferred another domain name at the same time from another provider and the process took four days and was completely painless. I cannot urge people strongly enough to keep away from Doteasy.
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