These guys rock!! they are I mean the best.
I have been with them for a while, and oh boy!
I gotta hand it to them when they say 24/7 they mean it!
I'm impressed! ROCK ON!!!
Dhiren
16 Jun 2007 03:10:24 PDT
In all the conversations they were very clear that I lose nothing in trying as they had a 30 day money back guarantee..If I was not satisfied I could get a refund and not lose anything, specially as I was not going to use their offer for a free domain registration.I indicated the Hostican team my details to move the files from current host to their servers. All went smoothly until the moment came to change DNS settings and wait for the site to go online on the new servers of Hostican. The site would not come online due to some database problems and after much attempts by the livehelp staff they came to the conclusion that I needed a developer..that it was beyond their reach.Since they wanted me to get a developer, I had no choice but cancel and ask for a refund.They gave up and refunded me the signup fee MINUS $40.00 which they say was for the file transfer they did for me (which was supposed to be free) and was contrary to all that the livehelp transcripts pointed at.
Marvin
26 Aug 2007 02:23:26 PDT
I have used six other hosting companies and had problems with all of them because of me running too many crons gathering keyword research scripts. I am now on a virtual server at HostIcan and they never say a thing. Plus, their tech support is outstanding. They not only respond to help tickets rapidly, they actually make sure they get the information right. Very knowledgeable.
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